Building the future of customer communication
How was GENERATIVA born?
It all started with a simple question: Why does a dental clinic lose new patients just because reception closes after 6 PM?
We've spent years building systems that connect people with the right information, at the right time. We've seen how well-implemented technology can change trajectories, and we learned that the best solution is one people don't even notice, because it simply works.
And we noticed a paradox: excellent businesses, dedicated doctors, restaurants with amazing food, trusted mechanics, were losing customers for one single reason: they couldn't answer the phone after hours.
It wasn't their fault. It was a human limitation that technology can solve.
That's how GENERATIVA was born: from the conviction that every business deserves a virtual assistant that never sleeps, never gets tired, and treats every customer with patience and professionalism.
What is GENERATIVA's mission?
We create virtual assistants that give your customers the experience they deserve: fast, professional responses at any hour. Not because AI is trendy, but because every customer deserves better than a voicemail.
How do we approach each project?
Three principles that guide every project
Why GENERATIVA?
In a market full of AI buzzwords, here's what sets us apart
Our Promise
Frequently asked questions about GENERATIVA
GENERATIVA is an AI automation agency based in Romania, specialized in voice and chat assistants that respond to customers 24/7. We offer two core services: conversational AI agents (voice, WhatsApp, email, with CRM and calendar integration) and internal process automation (documents, reporting, monitoring). We serve dental clinics, medical offices, beauty salons, auto shops, restaurants and multi-location networks.
GENERATIVA was founded by Romanian entrepreneurs with solid experience in software development and automation. Our team has built digital systems that connect people and companies around the world, from local startups to multinationals across Europe and the US. We now channel this experience into creating virtual assistants that help Romanian businesses never miss a customer.
The Starter plan is 129 EUR/month and includes a voice or chat assistant configured for your business. The Complete plan (299 EUR/month) adds CRM integrations and multi-channel support, while Performance (599 EUR/month) includes advanced analytics and continuous optimization. Full setup is included. Zero setup fee.
We focus on businesses that frequently interact with customers: dental clinics and medical offices (appointments, confirmations, emergencies), beauty salons and SPAs (bookings, rescheduling), auto shops (reception, work status updates), HoReCa (restaurant reservations, orders, inquiries), retail and multi-location networks. Our agents speak Romanian naturally and understand the specifics of each industry.
The process takes between 5 and 14 days and has 4 stages: (1) Free 30-minute analysis: we understand your business, interaction volume and existing systems. (2) Configuration: we train the AI agent with information specific to your business. (3) Testing: we launch the agent and monitor every conversation. (4) Continuous optimization: we monitor performance and adjust based on real data.
Yes, GENERATIVA fully complies with the General Data Protection Regulation (GDPR). All data is processed and stored within the European Union. We only collect strictly necessary data with explicit user consent. We maintain a transparent privacy policy and respect rights to access, rectification and deletion.
Three things set us apart: (1) Local market focus: our agents speak natural Romanian, not translated from English. (2) Demo before promises: we don't ask you to trust us blindly, we show you live how it works before you pay. (3) Partner, not vendor: we don't disappear after implementation, we continuously monitor and optimize.
Ready to stop losing customers?
A 30-minute conversation is all it takes to see if we're a good fit. No sales pitch, no pressure.