What does the virtual phone assistant cost?

On standard setups the subscription usually falls between €100 and €650 per month, significantly less than a full-time receptionist. The range depends on the minutes spoken, the channels the virtual assistant answers on and the systems we connect it to. Setup is part of the subscription, not a separate invoice. The pricing calculator on the site shows the range for your volume.

Does the virtual assistant understand and speak Romanian?

Yes. Our virtual assistants are specifically trained for the Romanian language, with natural pronunciation and understanding of regional expressions. They also support English for international customers. Conversations sound natural, not robotic.

Will the virtual assistant replace my employees?

No. The virtual assistant handles repetitive calls and messages (directions, hours, appointment confirmations) so your team can focus on complex, high-value interactions. Most of our clients keep the same staff, but productivity increases by 40-60%.

What happens when the AI doesn't know the answer?

Instant transfer to a team member in under 2 seconds. You set the escalation rules.

How long until the virtual assistant is operational?

Implementation takes between two and eight weeks, depending on complexity and integrations. This includes analysis, configuration, testing and gradual rollout, without affecting your current operations.

Does the virtual assistant work for my type of business?

It works best for businesses with high call volume, recurring appointments or the need for 24/7 availability: dental clinics, medical offices, beauty salons, auto repair shops, restaurants, multi-location networks. We offer a free assessment.

Is my customer data safe?

Yes. We are GDPR compliant, data is encrypted in transit and at rest, and everything is hosted in EU data centres. We don't share data with third parties, we run regular security audits, and you keep full ownership of your data.

Virtual Phone Assistant

A virtual phone assistant for your business

Q: What systems does the virtual assistant integrate with?

It integrates with CRMs (HubSpot, Salesforce, etc.), Google Calendar, Outlook, WhatsApp Business API, existing phone systems and your proprietary software via API. You don't need to change any current tools.

We build, integrate and run virtual assistants that handle your customers' requests from start to finish. They answer phone calls, WhatsApp and email, 24/7, in Romanian, with a natural voice and real actions in your systems.

Free evaluation

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What does a virtual phone assistant do for your business?

A virtual phone assistant answers your incoming calls and replies on WhatsApp, email and chat on behalf of your team, 24/7, without breaks. It collects customer data, books appointments in your calendar, updates your CRM and hands off to a human when needed. The result: zero missed calls and happier customers.

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Phone call handling

The virtual assistant answers calls in Romanian, holds natural conversations and understands context. It speaks naturally, with the pauses and confirmations of a normal conversation. It says at the start that it is a virtual assistant, as the AI Act requires.

Customer intent identification

Automatically recognises what the customer needs: appointment, question, technical issue, data change or complaint. Intelligently routes each request.

Information collection & validation

Gathers everything needed to resolve the request: name, ID, order number, preferences. Validates information in real time for accuracy.

Automated operational actions

Creates and updates CRM records, handles bookings and rescheduling, opens support tickets, sends confirmation emails and SMS messages.

Multichannel communication

Works across phone, WhatsApp, email, SMS and web chat. Same experience regardless of which channel your customer prefers.

Intelligent handoff to operators

Requests that can't be resolved automatically are handed off to your team in under 2 seconds.

If you would rather start with the wider picture, read what AI for customers means in a small business and where to begin in practice.

How does a virtual phone assistant work in practice?

The virtual assistant picks up incoming calls, works out what the caller wants through natural language processing and answers in a natural Romanian voice. Then it acts inside your systems: books the appointment, updates the customer record in your CRM, sends details over WhatsApp, or hands the call to your team in under 2 seconds.

Existing flow analysis

We map your customer communication flows: how many calls you receive, what customers ask, how long each conversation takes, where opportunities are lost.

AI configuration & training

We configure the virtual assistant based on your real scenarios. We train it with your industry vocabulary, internal procedures and your brand's communication tone.

Testing & validation

We launch the virtual assistant on a single channel (phone or chat) and monitor every conversation. We adjust in real time based on feedback and results.

Launch & multichannel scaling

After validating results, we expand to all channels: phone, WhatsApp, email, web chat. We integrate with your CRM and existing systems for complete automation.

Not sure whether a virtual assistant is the right answer for your company? Conversational AI consultancy - we review your processes together and tell you, independently, what is worth automating.

Which industries gain the most from AI answering their calls?

Dental clinics, medical offices, beauty salons, auto repair shops and restaurants see the fastest ROI. Why? High volumes of repetitive calls, frequent appointments and the need for 24/7 availability that small teams simply can't sustain.

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Call Center & Customer Support

Problem: High volume of repetitive calls, long wait times, high cost per interaction

Solution: AI handles 70% of repetitive calls, reduces wait time to zero and frees operators for complex cases.

Clinics & Medical Networks

Problem: Missed appointments, overwhelmed reception, patients who can't call outside hours

Solution: The virtual assistant confirms, reschedules and manages appointments 24/7. Reduces no-shows by 40% through automatic reminders.

Hospitality & Travel

Problem: Reservations lost outside working hours, repetitive questions about amenities and prices

Solution: Instant answers about availability, prices and amenities. Reservations confirmed automatically on any channel.

Utilities & Telecom

Problem: Hundreds of daily calls about bills, subscription changes and standard complaints

Solution: Complete automation for balance checks, data changes, issue reporting and resolution confirmation.

Beauty Salons & SPA

Problem: Phone bookings during treatments, frequent no-shows, losing new clients

Solution: 24/7 automatic bookings via phone and WhatsApp. 60% no-show reduction through smart confirmations and reminders.

Auto repair shops & fleet management

Problem: Customers wanting car status, service bookings, price estimates, all by phone

Solution: Automatic repair status, service scheduling, instant estimates and proactive notifications when the car is ready.

Recognise these situations in your business?

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What systems does the virtual assistant integrate with?

The virtual assistant connects directly to your CRM, your calendar, your ticketing tool and the channels your customers write on. Whatever it collects during a conversation lands where your team already works, so appointments, tickets and customer records update themselves. No copy-paste between systems and no transcription errors.

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CRM and customer support

We connect your assistants to Salesforce, HubSpot, Zoho or your own CRM. Customer data is automatically updated, interactions are logged, and the support team sees everything centralised.

Booking and scheduling systems

Integration with Calendly, Google Calendar, medical or beauty scheduling systems. The virtual assistant creates, modifies and confirms appointments automatically, without human intervention.

Ticketing platforms

Direct connection with Zendesk, Freshdesk, Jira Service Management. Tickets are automatically created, classified and routed based on the customer conversation.

Internal systems and custom applications

We develop dedicated connectors for internal applications, ERPs or legacy software. We use REST APIs, webhooks, middleware, whatever is needed to connect the virtual assistant with your processes.

Communication channels

Integration with VoIP telephony, WhatsApp Business API, email (IMAP/SMTP), SMS and live chat. All communication arrives in one place, processed by AI.

ERP and management software

We connect to SAP, Oracle and other management systems. Orders, invoices and inventory are automatically synchronised with information collected by your virtual assistant.

What measurable results will you get?

Companies that put a virtual assistant on their phone line see measurable results within the first month: zero missed calls, 90% of common questions resolved automatically and 15-20 hours a week handed back to the team. Callers get the same experience on the phone, on WhatsApp, over email or in chat, at nine in the morning and at midnight alike.

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24/7

Non-stop availability for customers

70%

Reduction in repetitive call volume

60%

Lower cost per interaction

100%

Consistent experience across all channels

10x

Handle more without adding headcount

Frequently asked questions about the virtual phone assistant

What owners ask before putting a virtual assistant on the company line.

Free evaluation: 15 min

How many clients did you lose this week from unanswered calls?

Request a free evaluation. In 15 minutes, hear your assistant in action, trained for your business, with real scenarios from your industry.

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