How much does a conversational agent cost?

The Starter plan is €129/month, significantly less than a full-time receptionist (€1,500-2,500/month). The Complete plan is €299/month, and Performance €599/month. Full setup is included. Zero setup fee. Request a free evaluation and get a personalized ROI calculation.

Does the agent understand and speak Romanian?

Yes. Our agents are specifically trained for the Romanian language, with natural pronunciation and understanding of regional expressions. They also support English for international customers. Conversations sound natural, not robotic.

What systems does the agent integrate with?

It integrates with CRMs (HubSpot, Salesforce, etc.), Google Calendar, Outlook, WhatsApp Business API, existing phone systems and your proprietary software via API. You don't need to change any current tools.

Will the agent replace my employees?

No. The AI agent handles repetitive calls and messages (directions, hours, appointment confirmations) so your team can focus on complex, high-value interactions. Most of our clients keep the same staff, but productivity increases by 40-60%.

What happens when the AI doesn't know the answer?

Instant transfer to a team member in under 2 seconds. The AI collects context before transferring so the customer never has to repeat themselves. You set the escalation rules.

How long until the AI agent is operational?

The first channel (phone or chat) goes live in 2-4 weeks. Full multichannel deployment takes 6-8 weeks. This includes analysis, configuration, testing and gradual rollout, without affecting your current operations.

Does the AI agent work for my type of business?

It works best for businesses with high call volume, recurring appointments or the need for 24/7 availability: dental clinics, medical offices, beauty salons, auto services, restaurants, multi-location networks. We offer a free assessment.

Is my customer data safe?

Absolutely. We are GDPR compliant, data is encrypted in transit and at rest, hosted in EU data centers. We don't share data with third parties. Regular security audits. Clients retain full data ownership.

Conversational AI Agents

AI-Powered Virtual Assistants

We build, integrate and run virtual assistants that handle your customers' requests from start to finish. They answer phone calls, WhatsApp and email, 24/7, in Romanian, with a natural voice and real actions in your systems.

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Natural voice in your language WhatsApp · Phone · Email

Twilio

Google Calendar Calendar

GDPR

SSL

EU Data

What can a conversational agent do for your business?

A conversational AI agent answers phone calls, WhatsApp, email and chat on behalf of your team, 24/7, without breaks. It collects customer data, books appointments in your calendar, updates your CRM and hands off to a human when needed. The result: zero missed calls and happier customers.

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Phone call handling

The AI agent answers calls in Romanian, holds natural conversations and understands context. Customers can't tell the difference from a human operator.

Customer intent identification

Automatically recognizes what the customer needs: appointment, question, technical issue, data change or complaint. Intelligently routes each request.

Information collection & validation

Gathers everything needed to resolve the request: name, ID, order number, preferences. Validates information in real-time for accuracy.

Automated operational actions

Creates and updates CRM records, handles bookings and rescheduling, opens support tickets, sends confirmation emails and SMS messages.

Multichannel communication

Works across phone, WhatsApp, email, SMS and web chat. Same experience regardless of which channel your customer prefers.

Intelligent handoff to operators

Requests that can't be resolved automatically are handed off to your team in under 2 seconds, with all the context gathered so far. Customers never have to repeat themselves.

How does an AI voice agent work in practice?

The AI agent picks up incoming calls, understands the customer's intent through natural language processing, responds with a human-like voice and takes real action: confirms an appointment, sends information via WhatsApp or escalates to your team in under 2 seconds.

Existing flow analysis

We map your customer communication flows: how many calls you receive, what customers ask, how long each conversation takes, where opportunities are lost.

AI configuration & training

We configure the AI agent based on your real scenarios. We train it with your industry vocabulary, internal procedures and your brand's communication tone.

Testing & validation

We launch the agent on a single channel (phone or chat) and monitor every conversation. We adjust in real-time based on feedback and results. Duration: 2-4 weeks.

Launch & multichannel scaling

After validating results, we expand to all channels: phone, WhatsApp, email, web chat. We integrate with your CRM and existing systems for complete automation.

Which industries benefit most from conversational agents?

Dental clinics, medical offices, beauty salons, auto service centers and restaurants see the fastest ROI. Why? High volumes of repetitive calls, frequent appointments and the need for 24/7 availability that small teams simply can't sustain.

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Call Center & Customer Support

Problem: High volume of repetitive calls, long wait times, high cost per interaction

Solution: AI handles 70% of repetitive calls, reduces wait time to zero and frees operators for complex cases.

Clinics & Medical Networks

Problem: Missed appointments, overwhelmed reception, patients who can't call outside hours

Solution: The AI agent confirms, reschedules and manages appointments 24/7. Reduces no-shows by 40% through automatic reminders.

Hospitality & Travel

Problem: Reservations lost outside working hours, repetitive questions about amenities and prices

Solution: Instant answers about availability, prices and amenities. Reservations confirmed automatically on any channel.

Utilities & Telecom

Problem: Hundreds of daily calls about bills, subscription changes and standard complaints

Solution: Complete automation for balance checks, data changes, issue reporting and resolution confirmation.

Beauty Salons & SPA

Problem: Phone bookings during treatments, frequent no-shows, losing new clients

Solution: 24/7 automatic bookings via phone and WhatsApp. 60% no-show reduction through smart confirmations and reminders.

Auto Service & Fleet Management

Problem: Customers wanting car status, service bookings, price estimates, all by phone

Solution: Automatic repair status, service scheduling, instant estimates and proactive notifications when the car is ready.

Recognize these problems in your business?

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What systems does the conversational agent integrate with?

GENERATIVA agents connect directly with your CRM, calendar, ticketing and communication channels. Data synchronizes automatically between systems. Zero copy-paste, zero errors.

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CRM and customer support

We connect your assistants with Salesforce, HubSpot, Zoho or your custom CRM. Customer data is automatically updated, interactions are logged, and the support team sees everything centralized.

Booking and scheduling systems

Integration with Calendly, Google Calendar, medical or beauty scheduling systems. The AI agent creates, modifies and confirms appointments automatically, without human intervention.

Ticketing platforms

Direct connection with Zendesk, Freshdesk, Jira Service Management. Tickets are automatically created, classified and routed based on the customer conversation.

Internal systems and custom applications

We develop dedicated connectors for internal applications, ERPs or legacy software. We use REST APIs, webhooks, middleware, whatever is needed to connect the agent with your processes.

Communication channels

Integration with VoIP telephony, WhatsApp Business API, email (IMAP/SMTP), SMS and live chat. All communication arrives in one place, processed by AI.

ERP and management software

We connect with SAP, Oracle, or other management systems. Orders, invoices and inventory are automatically synchronized with information collected by your agent.

What measurable results will you get?

Companies that deploy conversational agents see measurable results within the first month: zero missed calls, 90% of common questions resolved automatically, 15–20 hours saved per week and a consistent customer experience across every channel.

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24/7

Non-stop availability for customers

70%

Reduction in repetitive call volume

60%

Lower cost per interaction

100%

Consistent experience across all channels

10x

Operational scaling without headcount

Frequently asked questions about conversational agents

We've answered the most common questions we receive from companies interested in conversational virtual assistants.

✨ Free evaluation: 15 min

How many clients did you lose this week from unanswered calls?

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