Answers your business calls, WhatsApp and chat, 24/7, in natural Romanian. Built on your rules, run by us.
You will talk to Mara, the virtual assistant of GENERATIVA, powered by artificial intelligence. This conversation is recorded. How we use artificial intelligence
It answers, books, hands off to the right colleague and leaves you a summary after every conversation. You see it all in your platform.
The assistant answers every call, understands what the caller needs and leaves you the outcome, the transcript and a short summary.
On WhatsApp and your website chat, the same assistant answers, with the same information and rules as on the phone.
The assistant sees the free slots, suggests options and confirms the booking on its own, while your team gets on with their work.
After every conversation you get a summary, and the dashboard shows by day what was resolved and what reached a colleague.
In three steps: we build it on your rules, test it with you, then run it for you.
Your hours, services, prices and the cases where a person must step in.
Trial calls on your real situations, until it sounds exactly right.
We monitor conversations and refine the answers, month after month.
Dental clinics, medical practices, multi-location networks, auto repair shops, beauty salons, restaurants, energy companies. Wherever the phone rings more than the team can answer, a virtual assistant takes the calls and keeps the appointments. These are only examples: we build each assistant on your company's rules.
Patients book appointments themselves, 24/7, and always get through.
Every call is answered, appointments are booked automatically.
One assistant for all locations, same quality everywhere.
Customers find out their car status while the workshop keeps working (through integration with your system).
Automatic confirmations and reminders, so more people turn up to their appointments.
Bookings are taken even at peak times, and the guest gets a confirmation straight away.
Customers get answers from the equipment documentation, and the quote request reaches your team complete.
Your calendar, CRM and the messaging apps you already use. If your system has an API, we connect it.
In Europe: the assistant's server runs in Germany, run by us, with EU providers or dedicated EU access points.
The assistant's server runs in Germany, run by us.
Data processing agreement, published sub-processors, limited retention.
Under the EU AI Act, the GENERATIVA standard is that the assistant says in its first sentence that it is powered by artificial intelligence.
It depends on volume and on what it handles. The calculator shows a range in a few questions. We ask for your email only if you want a quote.